How to con your customer?

I was trying out Mailinfo - which is a software that give you the ability

to confirm read on your messages - today when i presented with this message..during installation.

Look closer to the couple of sentences i have highlighted.

Usually the user will avoid clicking on the first while he quickly installing the application thinking that he may be about to install browser add-in, tool bar.. or another companion software that comes packaged and trying to be installed with your originally select app, and following the same approach of thinking he won't read the second statement thinking that he agreeing on the license and all that legal bluff, but with the statement agreement he will be actually installing Ask.com toolbar.

i was close to fall for that but i notice the sentence that try to bluff me.. and i completely canceled the installation, as I'm now can't trust the author of this application, what else this program installs behind my eyes.

hope this issue can be standard and we come up with something that enforce developers to explicitly inform end-user that he is about to install something that he didn't ask for.

Published Mon, May 14 2007 3:56 PM by Adel Khalil
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Comments

# re: How to con your customer?

Monday, May 14, 2007 7:35 AM by Mikael Sand

Sneaky!

Not as bad as the old realPlayer-thing but...

Thanks for the heads up as well.

# re: How to con your customer?

Monday, May 14, 2007 12:53 PM by Dennis van der Stelt

Wow, this indeed sucks! You're right, this kind of software doesn't even deserve to be downloaded!

# SpeedBit or Mailinfo??

Monday, May 14, 2007 9:43 PM by Steven

So you say you're "trying out Mailinfo", but the screen shot says "SpeedBit Video Accelerator". Which one is correct?

# re: How to con your customer?

Tuesday, May 22, 2007 4:23 AM by Adel Khalil

no it's Mailinfo.. and this is the installer i double checked..

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