SAP is annoying me
I never had to do anything with SAP my self, other than interfacing from a .Net application. But since SAP has purchased Business Objects, I find I have to deal with them more and more. Why? Well, since SAP bought Business Objects, who bought Crystal Decisions a while back, they are the owner of Crystal Reports. I've posted about crystal on several occasions (see link). I even posted an article on CodeProject.com where you can find my CrystalHelper class. And because of that, people ask me questions about issues they have with the helper class and Crystal Reports in general. I feel it my duty to help them as much as I can.
But SAP have thought it would be a good idea to redesign their entire site, making all my links virtually useless. And not just mine of course, but of thousands of others. The new site structure however is a fine example of making things disappear. It took me 15 minutes to find out where I could download the latest version of the merge modules for Visual Studio 2005. So for all you that are lost in the wonderfull world of SAP Crystal Reports, here are some starting points I managed to find:
Search SAP Business Objects Notes for Crystal Reports and Xcelsius products. Notes were known as Knowledge Base search and Knowledge Base Articles on the Business Objects web site.
Read SAP Business Objects articles, formerly known as Technical Papers on the Business Objects web site.
Find Crystal Reports and Xcelsius service packs, hot fixes, critical updates, runtime packages, samples and utilities.
Find SAP Business Objects Product Guides on the SAP Help Portal under “Business Objects” in the top navigation.
Find out about the Technical Support Lifecycle policy and end of life dates.
Forums: Read and post questions to the new forums.
UPDATE August 2, 2008
I found the download page for service packs, hot fixes, merge modules etc. It's here: https://websmp230.sap-ag.de/sap(bD1ubCZjPTAwMQ==)/bc/bsp/spn/bobj_download/main.htm